High Council for Insurance Investigators – Prerogatives of HCGI/HACIG
1. Investigation of Insurance Fraud
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Detect, investigate, and document fraudulent practices in the insurance sector, including false claims, identity fraud, and collusion between parties.
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Safeguard the rights of insured individuals by ensuring fair treatment, transparent policies, and quick resolution of disputes with insurers.
3. Monitoring Insurance Institutions
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Observe and report unethical or unlawful conduct by insurance companies or brokers, especially in their dealings with clients.
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Provide support to victims of insurance abuse through legal guidance, complaint filing, and, where necessary, judicial follow-up.
5. Policy Review and Advocacy
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Review insurance policy frameworks and recommend reforms to regulatory bodies to ensure equity and fairness in the sector.
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Ensure timely and accurate financial reporting to the Executive Council, General High Commissioner, and statutory partners, both national and international.
7. Stakeholder Collaboration
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Work in partnership with national insurance regulators, law enforcement, legal bodies, and consumer rights groups to ensure effective regulation.
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Mediate conflicts between insurance providers and clients to achieve just and amicable resolutions.
9. Training and Certification
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Train and certify insurance investigators within the HCGI/HACIG framework to ensure high standards of ethics and professionalism.
10. Cross-Border Insurance Oversight
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Monitor international or cross-border insurance-related human rights violations, especially concerning migrants, workers, or disaster victims.
